reLocal logo

Cookie Policy

Last Updated: October 22, 2025

1. Introduction

This Cookie Policy explains how reLocal ("we," "our," or "us") uses cookies and similar tracking technologies on our marketplace platform located at relocal.app (the "Platform"). This policy should be read together with our Privacy Policy and Terms of Service.

By using our Platform, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using the Platform.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

  • Persistent Cookies: Remain on your device for a set period or until you delete them. They are activated each time you visit the website that created them.
  • Session Cookies: Are temporary and are deleted when you close your browser. They allow websites to link your actions during a browsing session.

Cookies can also be categorized as "first-party" or "third-party":

  • First-Party Cookies: Set by the website you're visiting (reLocal in this case).
  • Third-Party Cookies: Set by a domain other than the one you're visiting, typically for analytics, advertising, or social media features.
3. Similar Technologies

In addition to cookies, we use other tracking technologies that function similarly:

  • Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that work with cookies to track user activity and conversions.
  • Local Storage: HTML5 local storage that allows websites to store data locally on your device for improved performance and functionality.
  • Session Storage: Similar to local storage but is cleared when the browser session ends.
  • SDKs and APIs: Software development kits and application programming interfaces that may collect usage data and device information.

When we refer to "cookies" in this policy, we include these similar technologies unless otherwise specified.

4. Why We Use Cookies

We use cookies for the following purposes:

  • Essential Functionality: Enable core features like user authentication, account security, and shopping cart functionality
  • Performance and Analytics: Understand how visitors use the Platform, which pages are most popular, and identify technical issues
  • Personalization: Remember your preferences, settings, and previous interactions to provide a customized experience
  • Security: Detect and prevent fraudulent activity, spam, and security threats
  • Marketing and Advertising: Deliver relevant content and measure the effectiveness of our marketing campaigns
  • Social Media: Enable social media features and integrations
5. Types of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies, as they are required for the Platform to work.

Examples:

  • Authentication Cookies: Used by Supabase to maintain your logged-in session and remember who you are as you navigate the Platform
  • Security Cookies: Protect against fraudulent activity and ensure secure transmission of data
  • Load Balancing: Distribute traffic across servers to ensure Platform stability
  • Cookie Consent: Remember your cookie preferences and consent choices

Provider: reLocal, Supabase, Vercel

Duration: Session cookies (deleted when browser closes) and persistent cookies (up to 1 year)

5.2 Performance and Analytics Cookies

These cookies collect information about how you use the Platform, such as which pages you visit and any errors you encounter. They help us improve the Platform's performance and user experience.

Examples:

  • Google Analytics: Tracks page views, session duration, bounce rate, and user demographics to help us understand usage patterns
  • Vercel Analytics: Monitors Platform performance, page load times, and user interactions
  • Error Tracking: Identifies technical issues and errors to improve Platform stability

Provider: Google Analytics, Vercel

Duration: Up to 2 years

Control: You can opt out of analytics cookies through your browser settings or our cookie preference center

5.3 Functionality Cookies

These cookies allow the Platform to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

Examples:

  • Preference Cookies: Remember your display preferences, notification settings, and accessibility options
  • Cart Cookies: Store items in your shopping cart as you browse
  • Search Cookies: Remember recent searches and filters to improve your browsing experience
  • Location Cookies: Remember your approximate location to show relevant local listings

Provider: reLocal

Duration: Up to 1 year

Control: You can control these cookies through browser settings, though disabling them may impact functionality

5.4 Targeting and Advertising Cookies

These cookies track your browsing activity across websites to deliver relevant advertisements and measure advertising effectiveness. We currently have limited advertising cookies but may expand usage in the future.

Examples:

  • Retargeting Cookies: Show you relevant ads on other websites based on your Platform activity (if enabled)
  • Conversion Tracking: Measure the effectiveness of advertising campaigns
  • Social Media Cookies: Enable sharing and track social media engagement

Provider: Google Ads, Facebook, other advertising partners (if applicable)

Duration: Up to 2 years

Control: You can opt out of advertising cookies through browser settings, our cookie preference center, or industry opt-out tools

5.5 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies and encourage you to review the privacy policies of these third parties.

Third-Party Services:

  • Stripe: Payment processing (may set cookies during checkout)
  • Google Analytics: Website analytics and usage tracking
  • Vercel: Platform hosting and performance monitoring
  • Supabase: Database and authentication services
6. Detailed Cookie Table

Below is a detailed list of cookies we use on the Platform:

Cookie NameProviderPurposeTypeDuration
sb-access-tokenSupabaseUser authentication and session managementEssential1 hour
sb-refresh-tokenSupabaseRefresh authentication tokensEssential30 days
_gaGoogle AnalyticsDistinguish unique usersAnalytics2 years
_ga_*Google AnalyticsMaintain session stateAnalytics2 years
_gidGoogle AnalyticsDistinguish unique usersAnalytics24 hours
vercel-analyticsVercelTrack page views and performanceAnalytics1 year
cart_itemsreLocalStore shopping cart itemsFunctionality30 days
user_preferencesreLocalRemember user settings and preferencesFunctionality1 year
cookie_consentreLocalStore cookie consent preferencesEssential1 year

Note: This table represents the primary cookies used on our Platform. Additional cookies may be set by third-party services we integrate with.

7. How to Control Cookies

You have several options to control and manage cookies:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete cookies stored on your device
  • Block all cookies from being set
  • Block third-party cookies only
  • Clear all cookies when you close the browser
  • Receive a notification before a cookie is set

Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data
  • Opera: Settings → Privacy & security → Cookies and other site data

7.2 Cookie Preference Center

When you first visit our Platform, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

7.3 Analytics Opt-Out

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on available at:https://tools.google.com/dlpage/gaoptout

7.4 Advertising Opt-Out

You can opt out of interest-based advertising through industry opt-out tools:

7.5 Mobile Device Settings

Mobile devices have settings that allow you to control tracking and advertising:

  • iOS: Settings → Privacy → Tracking → Turn off "Allow Apps to Request to Track"
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7.6 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that requests websites not to track your browsing. Currently, there is no industry standard for responding to DNT signals, and our Platform does not respond to DNT signals at this time. You can control tracking through the cookie management options described above.

8. Impact of Disabling Cookies

While you can browse most of our Platform with cookies disabled, blocking or deleting cookies may impact your experience:

Effects of Blocking Essential Cookies:

  • You will not be able to log in or maintain a logged-in session
  • Shopping cart functionality will not work
  • Security features may be compromised
  • Some pages may not load or function correctly

Effects of Blocking Analytics Cookies:

  • We will have less information about how to improve the Platform
  • Your browsing experience will not be affected

Effects of Blocking Functionality Cookies:

  • The Platform will not remember your preferences
  • You may need to re-enter information more frequently
  • Some personalized features may not work
  • Your shopping cart may not persist across sessions

Effects of Blocking Advertising Cookies:

  • You may see less relevant advertisements
  • You may see the same ads repeatedly
  • Core Platform functionality will not be affected
9. Cookies and Your Privacy Rights

9.1 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the right to:

  • Give or withdraw consent for non-essential cookies at any time
  • Access information about what data is collected through cookies
  • Request deletion of data collected through cookies (subject to legal requirements)
  • Object to processing based on legitimate interests

9.2 CCPA/CPRA Rights (California Users)

If you are a California resident, you have the right to:

  • Know what personal information is collected through cookies
  • Opt out of the "sale" or "sharing" of personal information (including via cookies)
  • Request deletion of personal information collected through cookies
  • Not be discriminated against for exercising these rights

9.3 Other Jurisdictions

Users in other jurisdictions with privacy laws (Virginia, Colorado, Connecticut, Utah, etc.) may have similar rights. See our Privacy Policy for more details on your privacy rights.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated Cookie Policy on this page with a new "Last Updated" date
  • Displaying a prominent notice on our Platform
  • Sending an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

11. Contact Us About Cookies

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@relocal.app

Support: support@relocal.app

Cookie Preferences: Use the "Cookie Settings" link in our footer to manage your preferences

Mailing Address:

reLocal, Inc.
Privacy Department
[Address to be provided]
United States

12. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

Related reLocal Policies:

  • Privacy Policy - Learn how we collect, use, and protect your personal information
  • Terms of Service - Review our terms and conditions for using the Platform

This Cookie Policy was last updated on October 22, 2025. We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies to enhance your experience on our Platform.

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